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Frequently Asked Questions
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What
services do you provide? All the services required for successful hotel
operations including but not limited to: Sales, Marketing, Accounting,
Training, Staffing, Purchasing, Insurance, Development, and Franchisor
relations. In addition, we provide monthly and annual detailed accounting
reports to you from which your accountant will prepare your tax returns and
other filings.
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Do
you provide consulting services during the construction of the hotel? Can
you help me with the design? We do provide consulting services on a per diem
or project basis prior to the start of the management contract services
based upon your needs.
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How
soon can you take over my hotel, and what are the steps necessary to begin
the process? We can usually take over a property within two weeks. The
management contract can be immediately emailed to you and your attorney for
review and execution. The typical management contract continues for a
fifteen-year period. Upon signing of the contract, we promptly begin to
integrate your property into our operations.
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Will
you give my property as much attention as you give those you own and those
you operate for others? Our basic approach is to treat all properties the
same and not differentiate between those we own and those we manage. We feel
this is essential to successful management. Because we are a small company,
our operations are hands on. Our principals will be at your property
frequently. A large management company simply can’t offer this key benefit
by virtue of its size.
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Do
you operate hotels with restaurants? We have and can. However, through years
of experience, we feel that a restaurant leased to a proven restaurant
operator, and a restaurant with a separate entrance and identity will be
more profitable than a “hotel restaurant.” Who do you know that says to his
wife on a Friday night, “honey I’m taking you out for a special dinner at
the Holiday Inn?”
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Can
you operate a group of hotels for me? Certainly. We have a great deal of
multi-property experience.
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Will
you invest in the property with me? Yes, as long as we have management
control.
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